Top Searches: audio car system, carfitting, bmw speakers, rear car sensors
My Cart

You have no items in your shopping cart.

Need Help? Call us on 020 8558 8111
Call me back

Returns & Warranty

Return Policy

All products come with a manufacturer’s one year warranty.

  • Goods are not supplied on a trial basis.
  • Check compatibility prior to purchase.

This does not affect your statutory rights as a consumer.

  • All Returned items will incur 25% restocking fee plus applicable delivery charges.
  • Special Order items cannot be returned.
  • It is your responsibility to return any such items in a pristine saleable condition in their original box and new packaging.
  • You will be responsible for the return of the goods and any costs incurred for the return.

Goods received back damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account.

Prior to returning any products, please contact us within 2 days from the date of delivery for Returns Authorisation Number (RAN). Goods will not be accepted without Returns Authorisation Number (RAN).

If you do not return goods within 3 days after requesting RAN, your right to cancel will be revoked. The cancellation must be put into writing and received within the 2-day period.


Warranty

  • All products supplied carries a 12 months Manufacturer's Warranty.
  • Warranty shall only be accepted for with proof of purchased (receipts). We cannot accept credit card receipts or statements as proof of purchase.
  • Should the product develop a fault within 12 months of your date of purchase please return the goods to us (at your own expense) for repair by an authorized repair centre appointed by the manufacturer.
  • Guarantee does not cover faults caused by accident, neglect, and misuse.
  • Should your product develop a fault within a first seven days of purchase you may return your goods for an exchange providing you return the unit in the same condition as supplied. (We are not liable for the cost of carriage)
  • Speakers & Subwoofers: Burnt Voicecoils on all speakers/subwoofers are not covered under warranty.
  • This does not affect any statutory rights that you may have. Please note that credit card receipt or statement cannot be used as proof of purchase. This does not affect any statutory rights that you may have.
  • We shall not be held responsible for third party and labour charges incurred, if installation service is not carried by In Car Music.